General
Are you only available by phone/online?
No. We’re available and would love to meet you. If you’re located in the South Florida area, we’re typically available to meet within 24-48 hours. Call us at 561.206.4826 or shoot us an email at HELLO@THYNKS.COM. You can also use our CONTACT FORM to get in touch.
What do you typically charge?
Our charges are dependent on the scope of the project. As part of our free consultation process, we’ll gather the details of your project and we’ll deliver a proposal complete with the total costs involved.
What type of industries do you work with?
We are a generalist agency, meaning we aren’t niche to any industry and have experience in everything from home services and restaurants, to ecommerce and city governments.
Services
Do you register domain names?
We prefer not to, but we will if needed. We have a strong belief that our clients should have complete control of their domain names. If needed, we can help you research the best names available and our suggested domain registrars to use. We also provide domain management to help our clients maintain their domains in good standings
Do you provide website hosting?
Yes. We provide either dedicated or shared hosting accounts for our clients. Our discount pricing with top-tier providers allows us to transfer the savings over to our clients for either monthly or pre-paid yearly hosting.
Can we update our website ourselves?
Yes. We prefer to use Content Management Systems like WordPress, Magento or Joomla to create our client websites. When using these systems, you’ll be able to modify content, products and images the same way as a Microsoft Word document. We also provide free training for our clients who opt for our website creation projects.
Do you provide online marketing materials?
Yes! It’s one of our specialties! We provide website banners, landing pages, graphics and other online marketing materials for your website, products and/or services.
What is your creative process?
We follow strict guidelines to create successful brands and brand communication. Our 3 step process allows us to streamline the visual aspect of design.
First, we begin with creating the brand ladder. In the brand ladder we consider the attributes/features of the brand. Next we identify the benefits you offer the customer. Finally, we identify the segments you mean to target. The brand ladder allows us to create and structure the positioning statement in a more effective way.
Secondly, we work on the positioning statement. This focuses the creative development by giving us a precise idea of your values, benefits, and attributes. The positioning statement answers questions such as, who we are targeting, what do we do for the target and the brand differentiators between you and other local resources.
Lastly, we create a creative strategy framework. We begin with a creative brief including your target demographic, facts, features, benefits, message objective, marketing goals, etc. We then implement the framework onto the design production phase keeping clear communication.
What website/platforms do you work with?
We have been in web development since 2005 and work with virtually all website platforms and hosts. We’d love to start taking care of your website so you can focus on what matters most. Connect with us so you can focus more on your business and less on your website, domain and hosting.
What kind of marketing channels/mediums do you specialize in?
We are a full-service design and advertising agency. We specialize in everything from Google Search Ads, to SEO, to Commercial Advertising, to Web Design and Branding. We have a comprehensive breakdown of our services here.
